Pulse Onboard | AI-Powered Operational Knowledge Platform | Pulse Onboard [Skip to content](#main-content) [![Pulse Onboard](https://pulseonboard.nl/logo.svg) Nuxt UI](https://pulseonboard.nl/) [Product](https://pulseonboard.nl/#product) [Use cases](https://pulseonboard.nl/#use-cases) [FAQ](https://pulseonboard.nl/#faq) [EN](https://pulseonboard.nl/ "English") [NL](https://pulseonboard.nl/nl "Nederlands") [Book a demo](https://calendly.com/demo-pulseonboard/30min) [NewAI-powered operational knowledge platform](https://pulseonboard.nl/#product) # Make knowledge scale. Turn everyday questions into validated organizational knowledge that helps every employee work faster, independently and consistently. [Book a demo](https://calendly.com/demo-pulseonboard/30min) [How it works](https://pulseonboard.nl/#product) 40%+ Search-time faster answers 30%+ Repeat questions fewer repeated questions 40%+ Knowledge stress greater confidence 30%+ Internal alignment less internal coordination
Search-time
40%+ faster answers
Repeat questions
30%+ fewer repeated questions
Knowledge stress
40%+ greater confidence
Internal alignment
30%+ less internal coordination
Independence
35%+ within the first month
Productivity
30%+ for new employees
40%+ Search-time faster answers 30%+ Repeat questions fewer repeated questions 40%+ Knowledge stress greater confidence 30%+ Internal alignment less internal coordination 35%+ Independence within the first month 30%+ Productivity for new employees 40%+ Search-time faster answers 30%+ Repeat questions fewer repeated questions 40%+ Knowledge stress greater confidence 30%+ Internal alignment less internal coordination 35%+ Independence within the first month 30%+ Productivity for new employees 40%+ Search-time faster answers 30%+ Repeat questions fewer repeated questions 40%+ Knowledge stress greater confidence 30%+ Internal alignment less internal coordination 35%+ Independence within the first month 30%+ Productivity for new employees The problem ## Organizations don't lack knowledge. They lack the knowledge that was never captured. 01 ### The biggest knowledge base in your organization isn't in your documents. It's in your people. Every day, experienced employees share answers that are never documented. Those answers remain in conversations instead of becoming reusable organizational knowledge. The result is repeated questions, dependency on key people and valuable knowledge disappearing when employees are unavailable or leave the organization. 02 ### Senior bottlenecks Critical knowledge stays with experienced employees instead of the organization. The same people answer the same questions every day, making teams dependent on individual expertise. 03 ### Slow onboarding New employees rely on colleagues until they know where to find the right information. Valuable time is lost searching, asking questions and waiting for experienced teammates to help. 04 ### Knowledge loss When experienced employees leave, valuable operational expertise often leaves with them. Without structured knowledge capture, years of practical experience disappear from the organization. 05 ### No knowledge growth Without ownership and continuous improvement, knowledge becomes outdated. The same questions return while documents become less reliable and teams continue searching for answers. Platform ## From everyday questions to lasting organizational knowledge Answer a question once. Make that knowledge permanently available to everyone across your organization. Capture ### Capture knowledge at the source Questions and answers are captured while work happens, turning everyday expertise into reusable organizational knowledge instead of disappearing in chats. [See use cases](https://pulseonboard.nl/#use-cases) New question submitted How do I process international refunds? Routing to Finance team... Expert response captured The answer becomes a reusable knowledge asset after review. Govern ### Govern organizational knowledge Experts review, approve and organize organizational knowledge, so every answer is based on trusted and validated knowledge. [See use cases](https://pulseonboard.nl/#use-cases) Refund Policy v2.3 Updated from daily team activity Approved Onboarding Checklist Updated from daily team activity In review Partner Guidelines Updated from daily team activity Draft Assist ### AI grounded in your workflow Employees receive AI-powered answers grounded in validated organizational knowledge, directly within their daily workflow. [See use cases](https://pulseonboard.nl/#use-cases) What is the escalation flow for enterprise clients? Use the enterprise escalation route, confirm priority, and cite the active SLA policy. Source linkedWorkflow ready Improve ### Knowledge insights Identify repeated questions, knowledge gaps and onboarding friction so your knowledge base continuously improves. [See use cases](https://pulseonboard.nl/#use-cases) Knowledge gap trend Last 7 days Repeat questions down Reusable answers reduce interrupts and make knowledge gaps visible. Knowledge loop ## One question. One trusted answer. Traditional knowledge bases store documents. Pulse Onboard delivers validated answers, reveals knowledge gaps and continuously improves organizational knowledge. Real-time knowledge Instant answers based on validated organizational knowledge. Live How do I process an international credit? Based on approved Credit Policy v2.3 Direct answer Source validated Follow the international credit workflow defined in Credit Policy v2.3. Review the request, obtain Finance approval and complete the process. Would you like me to explain how to finalize it correctly? Knowledge gaps This week Products & Services24 questions Systems & Technical18 questions Competitors & Market Position12 questions Use cases ## Different teams. One shared source of knowledge. Every department asks different questions. Together, they build one trusted knowledge source for the entire organization. Operational routing ### One flow for multiple teams Pulse Onboard ensures valuable knowledge doesn't stay within a single team. Once validated, it becomes available across the organization, creating one trusted source of organizational knowledge. Route all Departments 1 Knowledge workflow Route 01 ### Partner collaborations Give external partners direct access to the knowledge they need to work independently and follow the same way of working. Intake signal External partners search for work instructions, processes, product information or customer agreements to do their work properly. Outcome Every partner works independently from the same validated organizational knowledge, without adding pressure to your internal organization. Route 02 ### Support teams Give support teams direct access to validated answers, so customers are helped faster and repeated questions decrease. Intake signal Support employees receive the same questions every day, but have to search for answers across different systems and documents. Outcome Customers receive faster, consistent answers, while repeated questions and escalations decrease. Route 03 ### Sales teams Make the knowledge of your best salespeople directly available and prevent commercial expertise from depending on a few colleagues. Intake signal Sales teams search for product differences, competitor insights, pricing, objections and customer insights during commercial conversations. Outcome The best commercial knowledge becomes reusable for the entire team, accelerating onboarding and making it easier to scale. Route 04 ### Operations Perfect for departments where daily questions, work instructions, processes and practical knowledge drive everyday operations. Intake signal Teams search for processes, exceptions and work instructions scattered across documents and colleagues. Outcome Every employee works from the same validated organizational knowledge, making teams less dependent on individual colleagues. FAQ ## Common questions Can I integrate Pulse Onboard with SharePoint? How much time does it take to implement Pulse Onboard? How does Pulse Onboard keep my knowledge base up to date? Why is Pulse Onboard more than a traditional knowledge base? How does Pulse Onboard make onboarding easier? Can I integrate Pulse Onboard into my CRM? How does Pulse Onboard ensure reliable answers? How do I onboard my organization into Pulse Onboard? How do I know if my knowledge base is complete? Is my company's knowledge secure in Pulse Onboard? ## Ready to make operational knowledge scale? Capture, validate and scale the knowledge your teams rely on every day. 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